Privacy Policy

SGWatchMart Privacy Policy

Last Updated: June 21, 2026

SGWatchMart ("we”, "us”, or "our”) operates the watch marketplace platform via our website and associated applications (collectively, the "Platform”). We are committed to protecting the personal data of our users ("you”, "your”), including buyers, private sellers, and commercial dealers.  This Privacy Policy outlines how we collect, use, disclose, and process your personal data in accordance with the Singapore Personal Data Protection Act (PDPA).

1. Personal Data We Collect

"Personal Data” refers to any data about an individual who can be identified from that data, or from that data combined with other information we have access to.  We may collect the following types of Personal Data depending on your interaction with the Platform:

  • Account & Identity Information: Your name, email address, telephone number, mailing address, date of birth, and account password.

  • Verification Data (For Sellers/Dealers): Where required to maintain marketplace security and fidelity (e.g., identity checks), we may verify identity matching your official documentation.

  • Listing & Transaction Data: Information relating to watches you list for sale, photos, descriptions, offer history, transaction records, and communication between buyers and sellers on our Platform.

  • Technical & Usage Data: Your IP address, browser type, device identifiers, cookies, page views, and traffic logs when you browse the Platform.

2. How We Collect Your Personal Data

We generally collect Personal Data only when provided to us voluntarily by you:

  • When you register an account as a buyer or seller.

  • When you create a watch listing, submit an inquiry, or initiate an offer.

  • When you contact our customer support or provide feedback.

  • Automatically through cookies and tracking technologies when you browse our website.

3. Purposes for Collection, Use, and Disclosure

We collect, use, and disclose your Personal Data for the following purposes:

  • Marketplace Operations: To process your registration, host your listings, and facilitate connections and communication between buyers and sellers.

  • Platform Security: To verify user identities, conduct due diligence, protect against fraud, prevent illegal activities, and manage commercial risks.

  • Customer Support: To respond to your inquiries, resolve disputes between buyers and sellers, and address feedback.

  • Marketing & Updates: To send you updates about our services, promotions, or changes to our terms, provided you have consented to receive them.

  • Legal Compliance: To comply with any applicable local laws, regulations, or requests from government and law enforcement authorities in Singapore.

4. Disclosure of Your Personal Data

To keep our marketplace operating smoothly, we may share your Personal Data with third parties under strict confidentiality, including:

  • Other Marketplace Users: Limited info (like your username or preferred contact details) is shared with the counterparty to facilitate a watch sale or purchase.

  • Service Providers: Third-party vendors who provide services such as web hosting, identity verification, data analytics, and marketing support.

  • Legal Authorities: Regulatory, government, or law enforcement bodies when legally required to do so.

5. Cookies and Related Technologies

Our Platform uses cookies to enhance your browsing experience, remember your preferences, and track marketplace analytics.  You can choose to disable cookies through your web browser settings; however, doing so may restrict your access to certain interactive features of our Platform.

6. Data Security and Protection

We implement appropriate administrative, technical, and physical security measures (including secure hosting, encryption, and restricted internal access) to protect your Personal Data from unauthorized access, alteration, disclosure, or destruction.  While we strive to protect your data, please be aware that no transmission over the Internet is 100% secure.

7. Data Retention

We will retain your Personal Data only for as long as it is necessary to fulfill the purposes for which it was collected, or as required/permitted by legal and business retention obligations in Singapore.  Once no longer required, your data will be permanently deleted or securely anonymized.

8. Your Rights: Access, Correction, and Withdrawal

Under the PDPA, you have the right to:

  • Access & Correct: Request a copy of the Personal Data we hold about you or request corrections to any inaccurate data.

  • Withdraw Consent: Withdraw your consent for us to continue collecting, using, or disclosing your Personal Data. Please note that withdrawing consent may mean we can no longer provide our marketplace services to you.

To exercise these rights, please contact our Data Protection Officer using the details below.

9. Contact Our Data Protection Officer (DPO)

If you have any questions, feedback, or concerns regarding our data protection practices or this Privacy Policy, please reach out to our DPO at:

  • Email: sgwatchmart.sg@gmail.com